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7 Customer Service Books to Help You Level Up Your Business

Success

Good customer service will help you level up your business. That’s because great customer service can turn even a dissatisfied customer into one of your biggest brand advocates. But customer service has become increasingly complex with more roles to play than ever. By Jeff Toister. By Mitche Graf.

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TikTok Is Here to Stay—Is Your Brand Ready?

Success

In December 2021, tiktok.com became the world’s most popular web domain , bumping Google—and its entire suite of services—down to the No. If the world’s most popular search engine was succeeded by a social media app, it may indicate a new era for the platforms that were once used solely for entertainment. Humanization.

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Aiming Higher: Strategies to Advance Your Community Manager Career in Coworking Spaces

Allwork

In the bustling world of coworking, community managers stand as the lynchpin of operations, their roles extending far beyond traditional customer service. The four recommended skills to develop as a community manager include data analysis, networking, social media, and digital skills.

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Rebecca Minkoff: ‘I Never Set Out to Be a Rule Breaker’

Success

My clothing and accessories have been spotted on the most stylish women around the world and across social media. Social media shows us what it’s supposed to look like when we wake up in a perfect house, eat a perfect breakfast, put on a perfect outfit and broadcast all the amazing things that seem to happen every day.

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The Best Client Retention Strategies to Use Now

Success

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. It will draw new clients as well. It often ends there!

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These Asian American Entrepreneurs Celebrate Their Chinese Heritage While Feeding America’s Appetite for Chinese Street Food

Success

XCJ’s branding is cheeky and modern, with a fun social media presence and earnest customer service. By the end of 2021, that number reached 4 million, with a staff of 15 making hundreds of bags of dumplings each morning.

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Introducing the SUCCESS 125

Success

An 18-year blogging veteran, Ajayi covers all things culture with a critical yet humorous lens on her website Awesomely Luvvie and wrote the instant best-sellers Professional Troublemaker: The Fear-Fighter Manual (2021) and I’m Judging You: The Do-Better Manual (2016). The team has sold over $1 billion in 2021 in real estate sales.

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