Success
AUGUST 17, 2021
Instill and nurture these mission values at every level of your company—not just on the phone line or customer service desk, but in sales, management, and in yourself. Companies often place customer service representatives in one silo and their social media managers in another. Your mission statement must be a call to action.
Success
NOVEMBER 1, 2022
In both cases, your teams may rely on “the fine print” to cover your company legally from overpromising. Depending upon your business style and structure, follow-ups may involve a personal visit, phone call, email, text or an online survey. Flash sales and discounts by email, text and social media platforms keep your clients engaged.
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Workplace Insight
MARCH 20, 2024
Older readers may remember a phenomenon called Bring Your Own Device (BYOD) which marked the point at which employers gave up worrying about people using their own phones at work and instead made it look like it was their idea anyway. Close to a third use gen AI to write emails (31 percent) or use it instead of Google (30 percent).
Allwork
APRIL 3, 2023
“Good, fundamental interviewing skills,” Cosgrove said, “are the easiest way to identify when someone hasn’t before truthful about their experience.” She emphasized that it’s possible to spot falsities even during phone screenings. According to Lewis, it is possible to purchase fake degrees from so-called “diploma mills.”
On The Job
JULY 22, 2010
Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? Cavalli points out that social media interaction isn’t always about discussing a new movie or dishing the latest gossip.
Success
JANUARY 17, 2023
With social media updates, near-constant news alerts and other forms of media—such as YouTube videos, new Netflix shows and podcasts —all competing for our attention, reading often falls by the wayside. I sit in my quiet place early in the morning with a cup of coffee and a legal pad. Read books during your commute.
Small Business CEO
OCTOBER 23, 2013
Since social media hit the front page almost a decade ago many employers have debated allowing employees’ full social media access. Nowadays many companies even have social media policies governing the ways that an employee can access social media in the work environment and whether they can at all.
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