The Pandemic Accelerated Independent Worker Use of Online Marketplaces
Small Business Labs
SEPTEMBER 14, 2021
One of the most significant shifts we’ve seen over the 11 years of the ongoing MBO Partners State of Independence study series is the increased use of online marketplaces to find work/customers by freelancers and other independent workers. As the study chart below shows (click to enlarge), in 2012, only 3 percent of full-time independent workers reported having used an online marketplace to find work or customers in the prior 12 months.
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