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Tech Fest 2014 and excellent customer service

Practically Perfect PA

Back in June I was working on an event called Tech Fest 2014 , which was held at ExCeL London. We also knew that ExCeL has a fantastic reputation for customer service and their staff really understand the difficult job of organising events. Most assistants are asked at some point to organise an event for their organisation.

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‘Power Doesn’t Come from a Title’

Success

Bill McDermott’s early business lessons McDermott has lived the American Dream, which is perhaps why his 2014 memoir, Winners Dream , is such an engaging read. It has always been about customer service ,’’ McDermott says. “I Every customer I visit is trying to accomplish something new and interesting.

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Ep 227: David Karandish on Automation in the Workplace, Energy Management, and the Executive Assistant Partnership

LEADERASSISTANT.COM

He and his business partner Chris Sims started the parent company of Answers in 2006 and sold it to a private equity firm in 2014 for $960m. Prior to starting Capacity, David was the CEO of Answers Corp.

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Is Grassroots Marketing Still Relevant? Exploring Community Marketing in the Digital Age

Success

Social media also serves as a customer support hotline, enhancing customer service and resolving issues efficiently. “We Our first Questival in 2014 generated 30,000 Instagram posts,” he says. Over the years we continued to leverage that content and reach new participants on social media.

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3 Tricks to Scoring That Sale

Success

The customer’s inability to make the trade-offs necessary for consensus is, in part, why so many deals fail to close and why so many companies limp along, never solving their biggest challenges. How to help a customer build a consensus Leaders and managers know that consensus increases an initiative’s chance of success.

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NEW: Certification in Your City! Mastering Exceptional Self-Leadership for Executive & Administrative Assistants

Office Dynamics

Joan and Jasmine of Office Dynamics International are hitting the road in 2014. Branding is not only about outer appearance; it also includes having a calm demeanor, upbeat attitude, being on time, or providing outstanding customer service to your internal and external clients. By Joan Burge.

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Why I think we should kill multitasking.

Office Dynamics

As recently as November 8, 2014, an article appeared on Forbes.com about new studies that showed multitasking can ruin your career and brain. Bottom line: You can actually be less effective, create mistakes, feel less happy and are less customer-service oriented. Lowers your IQ. Limits the ability to make wise decisions.

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